Delivery & Return
We are a digital shop. Everything you buy from us, you get instant access. We do not offer any refund for our products. Except for Digital License. You will get replace if the license doesn't work.

Delivery Options Overview
WoodMart offers ideal shipping methods for any requirement. Be it low priced through DHL/Standard Parcel Post, more quickly via DHL Express (Germany only) or UPS, or especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.
1. Order the Product
2. You Will Receive an Order Confirmation after the payment is complete.
Downloadable Items
Usually Instant Download |
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Rare cases, if the link doesn't work reach out to our support chat. |
1-24 hr |
If you face any problem after 2 am at night, please wait for morning. We will fix things for you |
1-24 hr |
What do we mean by downloadable items? Just about everything that can be downloaded through the link.
Digital Licenses
Standard delivery Get it in 2-24 Hour |
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The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.
Exchange or Refund
Please note that we do not offer refunds for digitally downloadable products. All sales are final once the purchase is completed. Since digital items cannot be returned or exchanged, we encourage customers to review product details carefully before completing a purchase.
If your download link doesn't work, please take a screenshot of the issue and contact our support team. Once we receive the screenshot, we will verify your purchase and promptly provide you with an updated download link.
For Digital Licenses
We offer a one-time exchange for digital license keys within 7 days of purchase in case of any issues. After this period, exchanges are no longer available. Please make sure to activate your license within the exchange window.
FAQs
Please check your order history and your email. You will find your product there.
No, we do not pick up calls for privacy concern. But you can always send us text messages. We will reply intantly.